twine makes it easy for Zoom hosts to create connection by enabling advanced breakout rooms and speed networking.

If you are the administrator of your Zoom account, your users may request that you enable access to Zoom apps or pre-approve a specific app for their accounts.

What is a Zoom App?

In 2021 Zoom launched the Zoom App Marketplace, which enabled software developers to create apps that can be used in Zoom. Similar to the Apple Store or Google Play, the Zoom App Marketplace allows Zoom users to find, install, and use their favorite apps right in Zoom.


For more details on the security features of twine for Zoom, click here.

What is twine for Zoom?

twine for Zoom is a Zoom app that uses Zoom's breakout feature to power speed networking, matchmaking, and more interactive breakout sessions. twine for Zoom consists of two main modes:

  • Visual Breakouts: a visual representation of the breakout rooms where each room is represented by a table. Users are able to self-select which table (room) they wish to join and move themselves into the room.

  • Matchmaking Mode: Matchmaking functionality leverages twine's algorithm to match users in timed, rounds of conversations. Traditionally, meeting hosts would have to manually move users from one breakout session to another. With twine for Zoom, our app just does this for you!

In order for your users to access twine for Zoom, you may receive a request to enable apps for your organization or pre-approve twine for Zoom.

How to Enable Zoom Apps for Your Organization

Enabling all Zoom Apps for your organization is easy and can be done in two steps:

  1. Make the Zoom Apps button visible to your users by enabling the Zoom Apps Quick Launch Button.

    You can do this by going into Account Settings > Zoom Apps tab, and turning on the "Zoom Apps Quick Launch Button" toggle.

    For more detailed instructions, visit the Zoom Support Centre here:

    How to Make the Zoom Apps Button Visible to Your Users

  2. Disable required pre-approval for Zoom Apps: In the Zoom App Marketplace, you will also need to disable the setting that requires all apps be pre-approved before being downloaded.

    You can do this by going to the Zoom App Marketplace, clicking Manage > Permissions and turning off the toggle that says "Require publicly listed apps on the Zoom App Marketplace to be approved by admin."

    For more detailed instructions, visit the Zoom Support Centre here:

    How to Adjust Your Pre-Approval Settings

Or, Just Pre-Approve the twine for Zoom App for Your Organization

If providing full access to the Zoom App Marketplace to your users is not the right fit for your organization, no worries!

You can approve only select apps for your team to use.

To approve the twine for Zoom App, find the twine for Zoom App Listing in the App Marketplace here and pre-approve the app under the "App Permissions" dialog box.

By default, "Allow all users on your account to install this app" is selected. If you want to pre-approve apps for certain users or groups:

  1. Select "Allow specific users or user groups to install this app"

  2. Click Add users

  3. Add users with the following options:

    1. Add an individual user

    2. Add a user group

For more detailed instructions, visit the Zoom Support Centre here:
Allowing specific users or user groups to install an app

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To ensure the best experience, both for the twine meeting host and for guests we recommend that all meeting attendees be on the latest version of Zoom.

As an admin, you can updating your settings to require users and meeting attendees to be on the latest version of Zoom. This will ensure that everyone is on the latest version of Zoom and able to use the twine for Zoom app.

For more detailed instructions, visit the Zoom Support Centre here:

Requiring users to update Zoom

We hope this information was helpful, but if you have additional feedback, questions, or comments, please contact us at support@twine.nyc or join our office hours with our Customer Success team and they'd be happy to give you a hand.

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